Polo

Privacy Policy

Effective Date: April 2026

1. Information We Collect

Information You Provide

  • Account information (email, display name) when you sign in with Google
  • Trip data you create (destinations, dates, itineraries, budgets, saved places)
  • Content you upload (screenshots, photos, links, notes) for place extraction

Collected Automatically

  • Device type and operating system
  • Feature usage counts (for daily rate limiting)
  • Precise location (only when you grant permission, used for nearby place recommendations)

2. How We Use Your Information

  • Authenticate your account and sync your trip data across devices
  • Process uploaded content and search queries through AI to extract travel information and generate recommendations
  • Enforce daily usage limits per account
  • Respond to support requests

3. AI Processing & Third-Party Services

Polo uses the following third-party services to deliver its features:

  • OpenAI — Processes your search queries, uploaded photos/screenshots, and trip context to generate travel recommendations. OpenAI retains inputs and outputs for up to 30 days for abuse monitoring and may use them to improve their models. See OpenAI's Privacy Policy.
  • Google Places & Gemini — Place search, photo retrieval, and video analysis. Destination names are transmitted.
  • Apify — Extracts content from TikTok, Instagram, YouTube, and Facebook links you submit.
  • Deepgram — Transcribes audio from social media videos you submit.
  • Geoapify — Powers place name autocomplete.
  • Supabase — Stores your account, trip data, and usage logs securely.
  • RevenueCat — Manages in-app subscriptions on iOS and Android.
  • Booking.com / HostelWorld — Accommodation search using destination and date parameters only.

4. Information We Do Not Collect

We do not collect or sell your contacts, payment details, or health data. We do not use advertising identifiers, third-party ad networks, or data brokers.

5. Data Retention & Deletion

Your trip data is stored locally on your device and in Supabase if you are signed in. You can delete all data at any time via Settings → Data & Storage → Clear All Data. Usage logs are retained for up to 30 days for rate-limiting purposes. Cloud-synced data can be removed by clearing your data and signing out.

6. Data Security

We use encryption in transit and at rest, secure authentication via Supabase, and follow industry-standard security practices.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at polotravelapp@gmail.com.

8. Children's Privacy

Polo is not intended for children under 13. We do not knowingly collect data from children. If you believe a child has provided us with personal information, please contact us at polotravelapp@gmail.com.

9. Changes to This Policy

We may update this policy periodically. Changes will be reflected with an updated effective date. Continued use of Polo constitutes acceptance of the revised policy.

10. Contact

For privacy-related inquiries, contact us at polotravelapp@gmail.com.